Security

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Why does Happy Mango need my bank login information (username and password)?

We need your online banking user name and password to establish a secure connection with your bank or credit card company, This gives us access to your bank and credit card statements. Information on those statements enables Happy Mango to calculate your score accurately and present your financial story completely. We do not see or store your online financial account login credentials and cannot move money out of your account without your personal authorization.

Do you store my bank login information on your servers?

No.  Happy Mango does not see or store your online login credentials.  Once a connection with your bank is successfully established, your online login is no longer necessary for us to retrieve your bank statement information from the bank.

How can I protect my Happy Mango account?
  • Don’t share your Happy Mango password or your other passwords with anyone.
  • Make sure that your password is complex, including both numbers and capital letters.
  • Be certain that you have virus protection and a firewall on any computer you use to access Happy Mango.
  • Don’t install programs from people or companies you don’t know.

 

To request the latest information security policy, please send an email to .

If someone does manage to steal my Happy Mango log in information, can they access my bank accounts and credit cards to make any transactions?

No. Happy Mango provides a strictly “read only” view of your banking information and credit card statements. Your online banking user names and passwords are never displayed after you enter them during your first session.

How can I close my Happy Mango account?

Login to your Happy Mango account.

  • Click on Contact
  • Use the form to send us a request to close your account

Your Happy Mango account data will be removed from our production server within 5 business days. Your data may remain on a backup server. Happy Mango keeps these backups to ensure our continued ability to provide our service to our users in the event of malfunction or damage to our primary production servers.